We're excited to announce another major feature addition to the LightCMS platform. We're calling it Digital Goods and it's one of the features most requested by our LightCMS customers. We know you're going to love the seamless integration of Digital Goods with LightCMS's robust and simple-to-use online store functionality. Take a look at the details below.
Sell Physical and Digital Goods with a Single Platform
Digital Goods integrate seamlessly with LightCMS's existing online store features. This means you can add digital products to your store in the same way that you add physical products. It also means that you can list digital and physical products in the same storefront and customers can purchase any combination of physical and digital goods in a single checkout experience.
An example of the new product variant screen with options for goods that are physical, digital or both.
To facilitate this, we've created a new concept of Variant "Type." For each product variant, you can choose a type of Physical, Digital, or Both. For example, you could create a product for a music album you're selling. The album might have three variants — one variant for the physical CD, another variant for a digital download of the album, and a third variant to purchase both the physical CD and the digital download. You can offer your customers all of these options through a single product listing on your website.
When you select the "Digital" or "Both" variant type, you'll be asked to provide the digital file you wish to sell. You can upload a file, provide a link to a file elsewhere on the Internet, or choose a file that you've previously uploaded as a digital good. And here's some really great news — files uploaded as Digital Goods don't count toward your website's storage limits. So, no matter the size of your website you can take full advantage of this amazing new feature!
Automatic Fulfillment and the New Order Receipt
One of the many great things about Digital Goods is that order fulfillment happens automatically. You don't have to do a thing. LightCMS guides your customers through the process of accessing and downloading the digital products they have purchased.
To accomplish this, we're introducing a brand new Order Receipt. Every customer now gets access to a permanent, online order receipt for every order they place, whether the order is for physical goods, digital goods or both. A link to the Order Receipt appears on the order confirmation screen after checkout and is also emailed to each customer immediately after their purchase.
The new Order Receipt with download links for digital products.
For each digital product ordered, the Order Receipt contains a "Download" button, allowing the customer to download their purchased items. The download button can only be used three times or for 24 hours, whichever comes first. After that, it is replaced by a "Request Download" button. When a customer clicks a request download button, the store administrator is alerted and given the opportunity to re-enable downloads for the item if they so choose. Download requests show up on the store administrator's dashboard with handy inline buttons allowing them to approve or reject each request.
Store administrators can also access the download history for each file through the order history screen in the store admin interface. A file's download history shows the number of times the download button has been accessed, the date and IP address of each access and whether or not the download was a success.
Store administrators can view the download history for every digital asset on every order.
Generate Free Downloads for Promotional Purposes
Digital Goods also include the ability for store administrators to generate "Free Download" links. These one-time use links can be provided to customers for promotional purposes. The LightCMS Store tracks all generated free download links and whether or not they have been redeemed.
Provide New Versions to All Who Have Purchased
Want to provide automatic, free upgrades to customers who have purchased your Digital Goods? The LightCMS store makes this simple. Any time you update the file for a digital product, LightCMS not only makes the new file available to all new customers, it also automatically emails all customers who have previously purchased the product informing them that a new version is available. The download limits for this new version are reset, allowing the customer to download it at no extra cost.
Streamlined Product Editing
As a part of this release, we've also made some improvements to the store in general. Product editing screens are now divided into three tabs — Basic, Advanced and Images — making it easier to navigate the options when setting up your products. In addition, we've made some big improvements to the way variants and options work. These changes improve the user experience for selling all products on the LightCMS store including both physical and digital goods.
Premium Features at No Extra Charge
Digital Goods and all of the features described above will be added to all LightCMS websites at no extra charge. As you know, our pricing is based on the size of a website and not on features. We believe that every website deserves the very best and we're so excited to bring this Premium Digital Goods service to all LightCMS customers.
This release is currently scheduled for Tuesday, August 6th. Thank you all for your continued support of LightCMS. We look forward to bringing you these amazing new features!
Posted on Tue, July 23, 2013
by Tim Wall filed under